The FTTH Fiber coverage is available in the cities of Acerra, Akragas, Alessandria, Ancona, Aoste, Aprilia, Arezzo, Ascoli Piceno, Assemini, Asti, Bagheria, Bari, Barletta, Battipaglia, Beinasco, Benevento, Bergamo, Bisceglie, Bitonto, Bollate, Bologna, Brescia, Bresso, Brindisi, Buccinasco, Busto Arsizio, Cagliari, Caltanissetta, Campi Bisenzio, Campobasso, Capannori, Capoterra, Carbonia, Carpi, Casalecchio di Reno, Caserta, Casoria, Cassino, Castel Maggiore, Castellammare di Stabia, Castenaso, Catania, Catanzaro, Cava de' Tirreni, Cesena, Chieri, Chieti, Cinisello Balsamo, Civitavecchia, Collegno, Como, Corato, Cornaredo, Corsico, Cosenza, Cremona, Cuneo, Empoli, Fabriano, Ferrara, Florence, Foggia, Foligno, Forlì, Francavilla A Mare, Gela, Gemona, Genoa, Grosseto, Grugliasco, Imola, Imperia, La Spezia, Lanciano, L'Aquila, Latina, Lecce, Limbiate, Livorno, Macerata, Manfredonia, Matera, Messina, Milan, Modena, Molfetta, Moncalieri, Monopoli, Montesilvano, Monza, Mugnano, Naples, Nichelino, Nola, Novara, Nuoro, Olbia, Opera, Orbassano, Oristano, Padua, Palermo, Parma, Pavia, Perugia, Pesaro, Pescara, Peschiera Borromeo, Piacenza, Pioltello, Pisa, Pomezia, Portici, Potenza, Prato, Quartucciu, Ragusa, Ravenna, Reggio Calabria, Reggio Emilia, Reggio nell'Emilia, Rho, Rieti, Rivoli, Rome - Alessandrino, Rome - Cinecittà, Rome - Garbatella, Rome - Laurentina, Rome - Magliana, Rome - Medaglie d'Oro, Rome - Monte Sacro, Rome - Nomentano, Rome - Prati, Rome - Tiburtina, Rome - Torrino, Rovigo, Rozzano, Salerno, San Donà di Piave, San Donato Milanese, San Giuliano Milanese, San Lazzaro di Savena, Sassari, Savona, Scandicci, Schio, Segrate, Selargius, Seregno, Sesto Fiorentino, Sesto San Giovanni, Settimo Milanese, Settimo Torinese, Syracuse, Sondrio, Taranto, Teramo, Termoli, Terni, Thiene, Tivoli, Torino, Trapani, Treviso, Trezzano sul Naviglio, Udine, Varese, Vasto, Venaria Reale, Venice, Vercelli, Verona, Viareggio, Vimodrone, Vittoria.
Where the Fibra 1000 offer is not available, it is possible to activate the SUPER OFFICE ONE 200 offer in FTTC technology. Find out more.

Wind Tre adheres to the Connectivity Voucher Plan promoted by the Ministry of Economic Development to encourage the spread of ultra-wideband in Italy, thanks to the provision of a bonus intended to contribute to the provision of connectivity. The voucher is intended for companies, registered in the relevant register, which have a maximum of 250 employees and an annual turnover not exceeding € 50 million, against the request for activation of new connectivity services or improvement of connectivity already active. The speed activated must be the best speed available to the civic (both in case of upgrades and new access). The amount of the single voucher may vary from 300€ for FTTC (or 12, 50€/month for 24 months) to 500€ for FTTH (or 20, 84€/month for 24 months). It will be possible to request only one voucher per VAT number. Disbursement of contributions is subject to the actual availability of the relevant funds and the approval of the application.

SUPER OFFICE ONE Super Office One offers unlimited calls to national landline and mobile numbers, 100 minutes to the European Union, Switzerland, USA and Canada, at a monthly cost of €32.99 with modem and activation included. By May 1, 2022 the offer can be activated at a promotional price of €25.99/month with modem and activation included for the first 24 months, at the following conditions: €10/month discount applied only for the first 24 months, €7/month discount applied as long as the contract is active; €5/month for 24 months of activation cost, €5/month for 24 months for the modem. Starting from the 25th month, once the discount of 10€/month and the costs for the modem and activation are over, thanks to the discount of 7€/month that will continue to be applied as long as the contract remains active, the cost of the offer remains at 25.99€/month. In case of subscription to the Offer on Promotion of Super Office One with fiber FTTH technology, the monthly cost, thanks to the Connectivity Voucher for Business of € 500, will go to € 5.15 per month for 24 months (applying to the Offer on Promotion of € 25.99 the Voucher of € 20.83 in 24 monthly installments); in the case of FTTC fiber technology, the monthly cost, thanks to the Business Connectivity Voucher of €300, will be reduced to €13.49 per month for 24 months (applying the Voucher of €12.50 in 24 monthly installments to the Promotional Offer of €25.99). ) At the end of the 24 months all Offers will revert to the price of the Offer in Promotion. For information on the Super Office One Offer: windtrebusiness.it/professionals/fisso-e-internet/offer-fibra-1000. For further information on the Voucher Mise initiative visit: bandaultralarga.italia.it/category/notizie/

Prices excluding VAT unless otherwise indicated. 

Billing is bimonthly. The minutes included in the plans are calculated per two-month period. For offers that include them, calls are unlimited unless use of the service contrary to the criteria of good faith and fairness, for purposes other than personal use or for the performance of activities of mass communication in accordance with the General Conditions of Contract for telecommunications services Wind Tre. For any clarification and deepening consult the General Conditions of Contract on the site windtrebusiness.it. The offer has a contractual duration of 24 months. The traffic included in the plans does not include calls at special rates and calls to international numbers with the exception of a cap of 100 minutes of calls to fixed and mobile numbers in Western Europe, USA and Canada. The surfing speed in ADSL connectivity is up to 20 Mega and is the maximum achievable: the actual speed depends on the level of coverage, the degree of congestion, the type of network and the type of device used. The surfing speed in FTTC connectivity is up to 200 Mega in download and 20 Mb/s in upload with a minimum guaranteed bandwidth of 1 Mb/s in download and upload and is the maximum achievable: the actual speed depends on the level of coverage, the degree of congestion, the type of network and the type of device used. The speed of navigation in fiber FTTH connectivity is up to 2.5 Gb/s in download and 500 Mb/s in upload with a minimum guaranteed bandwidth of 200 Mb/s in download and 50 Mb/s in upload: the actual speed depends on the level of coverage, the degree of congestion, the type of network and the type of device used. The FTTH (Fiber to the Home) offer is available only in the cities listed in the link "Discover where FIBRA FTTH is available". The offer includes an activation cost per line of € 120 (including the intervention of a specialized technician in the case of fiber FTTH) which can be paid, according to the customer's choice: 1) in a lump sum charged in the first invoice 2) in installments over 24 months with an installment of € 5 / month. In case of withdrawal before 24 months, the customer can choose to continue to enjoy the installment plan or to pay the remaining amounts in a lump sum. The offer includes the supply of the modem in installment plan for 5 €/month for 24 months with assistance service and free KASKO. The KASKO service is included and free of charge if you choose to purchase the Super Office One option with modem included. In case of accidental damage or malfunction, the KASKO service guarantees the replacement of the modem. 

Alternatively, the Customer may choose to purchase the Super OfficeOne offer without a modem and purchase a modem compatible with the chosen offer profile. In this case you may not receive the expected quality of service. Internet speed may be different from that communicated and Wind Tre is not obliged to provide technical assistance on the installation and configuration of the Modem and Wi-Fi, even for connected devices. In addition, no remote updates will be sent on the Modem firmware. Wind Tre is committed to providing free assistance only in case of any problems on the customer's line. General parameters can be found on the Other Modem Configuration page. By May 1, 2022 it is possible to activate the Super Office One offer without modem at a cost of €27.99/month for the first 24 months instead of €32.99/month, at the following conditions: €10/month discount applied only for the first 24 months, €5/month for 24 months of activation cost. Starting from the 25th month, once the €10/month discount and the activation cost have ended, the cost of the offer returns to €32.99/month. In case of subscription to the Super Office One offer with Fiber FTTH technology, the monthly cost, thanks to the Connectivity Voucher for Businesses of € 500, will go down to € 7.15 per month for 24 months (applying to the offer at € 27.99 the Voucher of € 20.83 in 24 monthly installments); if, on the other hand, FTTC fiber technology is used, the monthly cost, thanks to the €300 Business Connectivity Voucher, will rise to €15.49 per month for 24 months (applying a €12.50 Voucher in 24 monthly installments to the €27.99 offer). ) At the end of the 24 months all Offers without modem will go to the price of €32.99. For information on the Super Office One offer: windtrebusiness.it/professionals/fisso-e-internet/offer-fibra-1000. For further information on the Voucher Mise initiative visit: bandaultralarga.italia.it/category/notizie/. Prices excluding VAT unless otherwise indicated. The offers in FTTC and FTTH fiber technology include the provision of fixed telephony service in VoIP mode. The VoIP service may have malfunctions and / or interruptions in the provision of the service itself caused by interruption of electricity supply and / or damage to the electrical system of the customer. The activation of the fixed telephony service over IP does not guarantee the operation of any ancillary services or equipment provided by third parties that base their operation on the traditional telephone line (PABX, smart box, intercoms, fax connection, alarms, tele-help, wire broadcasting, service lottomatica, etc.). Wind Tre shall not be liable for any such limitations. In case of termination of service is expected to pay a one-time fee equal to the minimum value between the value of the contract and the actual costs incurred by Wind Tre for the management of the practice, as specified in the Economic Technical Annex of the contract. SUPER UNLIMITED offers every month unlimited GIGA in Italy, 20GB in EU and UK, unlimited minutes and 500 SMS valid in Italy, EU and UK, 20 minutes of international calls to the world at a cost of 24.99 € / month. On promotion at 12.99€/month for activations in portability.

Conditions of use of the service and traffic limitations
As provided for in the General Conditions of Contract, which can be viewed in full in the Tariff Transparency section, WINDTRE reserves the right to suspend the service, in whole or in part, in the event of improper use or that exceeds the reasonable limits of use indicated in the General Conditions themselves.
The customer will be informed, with prior notice, of any suspension by a specific communication.
Such reference limits are:

 

1. daily outgoing traffic per voice/SIM channel not exceeding 160 minutes and/or 200 SMS/MMS;
2. monthly outgoing traffic per voice/SIM channel not exceeding 1250 minutes and/or 2000 SMS/MMS;
3. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to other operators not exceeding 60% of total outgoing traffic and in any case not exceeding 50% of total vs. mobile traffic;
4. outgoing daily/monthly traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to a single mobile operator other than Wind Tre S.p.A., no more than 40% of total outgoing traffic and in any case no more than 30% of total mobile traffic;
5. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to your own network of Wind Tre S.p.A. users is no more than 80% of total outgoing traffic;
6. daily outgoing or incoming traffic aimed at self-charging more than two hours of conversation and 50 SMS or MMS; monthly roaming traffic outside the EU (voice / data / SMS) is not more than 20% of total monthly traffic;
7. daily/monthly outgoing traffic for international calls not exceeding 20% of total outgoing traffic;
8. extra-EU roaming traffic in a number of days exceeding 31 (thirty-one) out of a total period of 60 consecutive days.
 

For plans, options or promotions that include unlimited voice and SMS/MMS traffic without thresholds of minutes or SMS/MMS, parameters 1, 2, 3, 4 and 5 above do not apply and the use of the Service that complies with the following parameters is understood to be compliant (without prejudice to the absence of any automatism in the application of the precautions provided for their exceedance):
1. total daily outgoing voice or text message traffic to other operators not exceeding 60% of total outgoing voice or text message traffic;
2. the ratio of daily outgoing voice or text message traffic to other operators and incoming voice or text message traffic from other operators must not exceed 3 (three); without prejudice to the absence of any automatic mechanism for applying the precautions provided for in order to exceed this ratio.

For plans, options and/or promotions that provide for unlimited data traffic included, the use of the Service that complies with the following parameters is understood to be compliant (without prejudice to the absence of any automatic application of the precautions provided for their exceedance):