Wind Tre Business
OPTIONS
FROM ABROAD

Calls, Internet and Texts for those travelling abroad for work

Discover the Options to call and browse while Abroad

The Options from Abroad are the ideal solution to browse and call while abroad. They're designed to cut the roaming costs and those of international calls.
Through the Options from Abroad, combined to your basic WINDTRE BUSINESS offers, you'll be able to use your smartphone as if you were home!

Prepaid

  • GIGA MONDO
  • WEEKLY
  • BUSINESS EVERYWHERE

To travel to the main 18 non-European countries

On your travels abroad, choose the 5 GIGA solution to surf at a SUPER affordable price.
MINUTES
TEXTS
GB
PRICE
GIGA MONDO
5GB
15
GIGA MONDO
GB
5GB
MONTHLY FEE

For frequent travels, choose the Weekly Options

The Weekly Options are the effective tools to protect you from unexpected roaming costs while abroad. The weekly package provides the WINDTRE BUSINESS clients who have previously activated the Roaming Pass with minutes, texts and DATA, for an ongoing connectivity. The reliable and transparent solution. Find out how to activate them!
1. Activate the Roaming Pass at just 5€/month
To have access to the Weekly Options advantages
                               
2. Organize your trip abroad
                     
3. Start using your Weekly package
During your travelling, wherever you are
MINUTES
TEXTS
GB
PRICE
WEEKLY PASS
Area1
400
400
1GB
10
per week
WEEKLY PASS
Area 2
400
400
1GB
35
per week
WEEKLY PASS
Area 3
400
400
1GB
55
per week
WEEKLY PASS
Area 4
400
400
1GB
85
per week
WEEKLY PASS
Area1
MINUTES
400
TEXTS
400
GB
1GB
MONTHLY FEE
per week
WEEKLY PASS
Area 2
MINUTES
400
TEXTS
400
GB
1GB
MONTHLY FEE
per week
WEEKLY PASS
Area 3
MINUTES
400
TEXTS
400
GB
1GB
MONTHLY FEE
per week
WEEKLY PASS
Area 4
MINUTES
400
TEXTS
400
GB
1GB
MONTHLY FEE
per week
Once you've reached the Minutes, texts or DATA limit of the package, the DAILY option and the according automated mechanisms will be triggered.

Take your business anywhere with Business Everywhere!

Ideal for frequent trips outside the EU: with Business Everywhere you can speak and surf in 65 countries. You have a lot of content available for a business that knows no boundaries.
MINUTES
TEXTS
GB
PRICE
BUSINESS EVERYWHERE
500 outbound roaming
500 inbound roaming
50
2GB
50
BUSINESS EVERYWHERE
MINUTI
500 outbound roaming
500 inbound roaming
SMS
50
GIGA
2GB
MONTHLY FEE

Postpaid

  • GIGA MONDO +
  • MONDO
  • TOP MONDO

To travel to the main 20 non-European countries

On your travels abroad, choose the 5 GIGA solution to surf at a SUPER affordable price.
TEXTS
GB
PRICE
GIGA MONDO +
5GB
15
GIGA MONDO +
GB
5GB
MONTHLY FEE
Combine it with:

For the occasional travels choose MONDO

Browse worldwide without complications or the risk to find unwanted expenses in your invoice The Mondo option includes 100 texts and 100MB available all around the world: you'll be able to check emails and wrk even on the move.
TEXTS
MB
PRICE
MONDO
100
100
19
MONDO
100
TEXTS
100
MB
100
MONTHLY FEE
Combine it with:

For the frequent travels choose TOP MONDO

Browse online while you're abroad without exorbitant costs. The Top Mondo postpaid option provides you with 3000 texts and 2Gb of DATA, to stay always connected at any moment. The option is available in 49 top countries worldwide.
TEXTS
GB
TOP MONDO
3000
2GB
TOP MONDO
3000
TEXTS
3000
GB
2GB
Combine it with:
Feel at home even in Europe
Starting from July 15th, 2017, according to the European Regulation 2016/2286, you can use your option or tariff plan without limits or additionals costs in all the Eropean Union countries, same as you do in Italy.

Info and Details

You have to ask in advance the activation of the Roaming Pass, to be able to use the advantages of the bundles included in the Weekly Pass option.
Should you run out of one of your bundle components, the authomatic renewal of the offer will provide you with the entire bundle once again.
The Giga Mondo option includes: Argentina, Australia, Brazil, Canada, China, Cuba, United Arab Emirates, Philippines, Japan, Hong Kong, India, Israel, Macau, Mexico, Russia, South Africa, Thailand, Turkey.
The Giga Mondo + option also includes Switzerland and the United States.
Be prepared for everything. These are the Roaming Costs from Abroad for calling from abroad for price lists that do not include the Daily Pass and for countries not included in the same. Please remember, when roaming abroad, to always put the international dialling code of the destination country in front of the number called.
RECHARGEABLE
GIGA MONDO offers a bundle of 5 GB per month of data traffic in 18 non-EU countries: Argentina, Australia, Brazil, Canada, China, Cuba, United Arab Emirates, Philippines, Japan, Hong Kong, India , Israel, Macau, Mexico, Russia, South Africa, Thailand, Turkey. Data traffic is charged in advance increments of 100 Kbyte. At the end of the data bundle, the Daily Pass of the corresponding area will be automatically activated with the corresponding charge on the invoice for the daily fee. The Giga Mondo option has a monthly cost of € 15 and an activation fee of € 65. The Customer will pay 5 euros upon activation; the remaining 60 € will not be charged with the option active for the entire duration of the contract (12 months). In case of early withdrawal, before 12 months, the fee of 60 € will be charged.
ROAMING PASS against a cost of € 5 / month charged on the invoice, offers the possibility of using the weekly bundles included in the WEEKLY PASS. Duration 12 months: upon expiry, the option will automatically renew for the next 12 months. Withdrawal from the option before the deadline will result in the payment of an amount of € 60 (excluding VAT) as a refund of the promotion applied. It is possible to book the deactivation of the ROAMING PASS option at the expiry of the 12 months by calling 1928. The traffic bundles included in the WEEKLY PASS (400 minutes, 400 SMS, 1GB) are activated at the first traffic event in one of the 4 countries. Areas foreseen and foresee a weekly cost charged on the invoice. WEEKLY PASS is valid until 11.59: 59 on the 7th day from the first traffic event; it will be automatically restarted until 23:59:59 on the 7th day from the renewal. At the end of one of the bundles included before the 7th day, the corresponding DAILY PASS option will be automatically activated with automatic restart for a maximum of 3 times until 23:59:59 on the day it is activated. Once the renewals have been completed or one of the bundle components included has ended, all the voice, sms and data lines are blocked. In case of passage to another roaming area during the same week, the related bundles and the corresponding weekly fee will be charged at the first traffic event in the new area.
BUSINESS EVERYWHERE The countries abroad where the option can be used are: Albania, Saudi Arabia Argentina, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Brunei, Canada, Chile, China, Colombia, South Korea , Costa Rica, Ecuador, Egypt, El Salvador, United Arab Emirates, Faroe Islands, Georgia, Ghana, Guatemala, Honduras, Hong Kong, India, Indonesia, Israel, Japan. Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Macau, Macedonia, Malaysia, Morocco, Mexico, Moldova, Monaco, Montenegro, Myanmar, Nicaragua, Nigeria, New Zealand, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Qatar, Dominican Republic, Russia , Serbia, Singapore, South Africa, Sri Lanka, Taiwan, Tunisia, Turkey, Ukraine, Uruguay, Uganda.
The voice traffic included includes:
  • calls originating from the countries included in the option to the same 65 countries and to the countries included in the active price list;
  • calls received in the 65 countries included in the option.
The voice traffic included is charged by the second. Data traffic is charged per byte. There is a one-off activation fee of 5 euros.

Please remember, when roaming abroad, to always put the international dialling code of the destination country in front of the number you call. To use the roaming service in the USA with some operators you need to have the Volte service active on your SIM and a compatible smartphone. Visit https://www.windtrebusiness.it/en/support/mobile/settings/VoLTE for more details on voLTE service.

SUBSCRIPTION
GIGA MONDO PLUS offers a bundle of 10 GB every two months of data traffic in 20 non-EU countries Argentina, Australia, Brazil, Canada, China, Cuba, United Arab Emirates, Philippines, Japan, Hong Kong, India, Israel, Macau, Mexico, Russia, United States of America, South Africa, Switzerland, Thailand, Turkey. Data traffic is charged in advance increments of 100 Kbyte. The Giga Mondo Plus option has a bimonthly cost of € 30 and an activation fee of € 65. The Customer will pay 5 euros upon activation; the remaining 60 € will not be charged with the option active for the entire duration of the contract (12 months). In case of early withdrawal, before 12 months, the fee of 60 € will be charged.
MONDO The Mondo Subscription option is a daily option whose cost of € 19 per day is charged on the invoice. The charge is made only after the first traffic event included in the option (text message or internet), after this event the option remains active until midnight on the day of activation (Italian time). The option has a pre-activation cost of € 5 charged on the invoice. The voice, text message and internet traffic included in the option can be used in all countries of the world except for Italy, EU countries, Switzerland and the USA. Upon exceeding the traffic included, sending an SMS from the countries included in the option costs 50 cents, surfing the internet in the countries included in the option costs 1 € / MB. The Mondo Subscription option can be combined with the SUPER Giga Unlimited, SUPER Giga 30 and SUPER Giga 70 rate plans. The option is not compatible with the Top Mondo Subscription option. Data pricing is always in advance increments of 100kbyte.
TOP MONDO The Top Mondo Subscription option is a monthly option whose fee of € 29 per month is charged on the invoice. It has an activation cost of € 5 which is also charged on the invoice. VALIDITY COUNTRIES: The sms and internet traffic included in the option can be used in 49 different non-European countries: Albania, Mexico, Turkey, Serbia, Russia, Canada, China, Moldova, Montenegro, Indonesia, Arab Emirates, Ukraine, Bosnia and Herzegovina, Belarus, Thailand, Saudi Arabia, South Africa, Japan, South Korea, Egypt, Australia, Morocco, Singapore, Malaysia, Israel, Hong Kong, India, Argentina, Monaco, Brazil, Algeria, Colombia, Chile, Costa Rica, Ecuador, Guatemala, Kazakhstan, New Zealand, Nicaragua, Peru, Sri Lanka, Uruguay, Panama, Dominican Republic, Kenya, Taiwan, Uzbekistan, Vietnam and Qatar. Upon exceeding the traffic included, sending an SMS from the countries included in the option costs 50 cents, surfing the Internet in the countries included in the option costs 1 € / MB. The Top Mondo Subscription option can be combined with the SUPER Giga Unlimited, SUPER Giga 30 and SUPER Giga 70 rate plans. The option is not compatible with the Mondo Subscription option. Data charging is always in advance increments of 100kbyte.
Conditions of use of the service and traffic limitations
As provided for in the General Conditions of Contract, which can be viewed in full in the Tariff Transparency section, WINDTRE reserves the right to suspend the service, in whole or in part, in the event of improper use or that exceeds the reasonable limits of use indicated in the General Conditions themselves.
The customer will be informed, with prior notice, of any suspension by a specific communication.
Such reference limits are:

 
  • For all offerings that include Voice and SMS
1. daily outgoing traffic per voice/SIM channel not exceeding 160 minutes and/or 200 SMS/MMS;
2. monthly outgoing traffic per voice/SIM channel not exceeding 1250 minutes and/or 2000 SMS/MMS;
3. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to other operators not exceeding 60% of total outgoing traffic and in any case not exceeding 50% of total vs. mobile traffic;
4. outgoing daily/monthly traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to a single mobile operator other than Wind Tre S.p.A., no more than 40% of total outgoing traffic and in any case no more than 30% of total mobile traffic;
5. daily/monthly outgoing traffic (minutes and/or SMS/MMS) per voice/SIM channel directed to your own network of Wind Tre S.p.A. users is no more than 80% of total outgoing traffic;
6. daily outgoing or incoming traffic aimed at self-charging more than two hours of conversation and 50 SMS or MMS; monthly roaming traffic outside the EU (voice / data / SMS) is not more than 20% of total monthly traffic;
7. daily/monthly outgoing traffic for international calls not exceeding 20% of total outgoing traffic;
8. extra-EU roaming traffic in a number of days exceeding 31 (thirty-one) out of a total period of 60 consecutive days.
 
  • For all offers that include unlimited Voice or SMS
For plans, options or promotions that include unlimited voice and SMS/MMS traffic without thresholds of minutes or SMS/MMS, parameters 1, 2, 3, 4 and 5 above do not apply and the use of the Service that complies with the following parameters is understood to be compliant (without prejudice to the absence of any automatism in the application of the precautions provided for their exceedance):
1. total daily outgoing voice or text message traffic to other operators not exceeding 60% of total outgoing voice or text message traffic;
2. the ratio of daily outgoing voice or text message traffic to other operators and incoming voice or text message traffic from other operators must not exceed 3 (three); without prejudice to the absence of any automatic mechanism for applying the precautions provided for in order to exceed this ratio.

For plans, options and/or promotions that provide for unlimited data traffic included, the use of the Service that complies with the following parameters is understood to be compliant (without prejudice to the absence of any automatic application of the precautions provided for their exceedance):
  • abnormal monthly traffic volumes at least 5 times higher than the average consumption of customers with homogeneous or similar offers;
  • data traffic volumes higher for three consecutive months than the average monthly traffic volume of customers with homogeneous or similar offers.
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