Telephone Bill
How can I request the calls' Details?
You can receive your encrypted call detail for free from the Business Customer Area in the Your Account section; choose Your Invoices to display or download the detail.
You can request the readable invoiced traffic if you are the Company’s Legal Representative.
You can request your billable traffic up to 6 months from the request.
To check your calls send a writter request to:
You can receive your encrypted call detail for free from the Business Customer Area in the Your Account section; choose Your Invoices to display or download the detail.
You can request the readable invoiced traffic if you are the Company’s Legal Representative.
You can request your billable traffic up to 6 months from the request.
To check your calls send a writter request to:
- Wind Tre S.p.A.
- Servizio Clienti 1928
- Casella Postale n. 14155, Ufficio Postale Milano 65 - 20152 Milano
- for the cause of the request "Need to real check on the billed calls" and specify that the telephone records are required to check the real invoice charges
- sign with clear letters
- attach a valid ID document's copy
- point out the list of the interested telephone numbers and the number of the invoice
FAQs
The answers to Frequently Asked Questions
- ALL
- TOP-UP AND BALANCE
- TELEPHONE BILL
- SETTINGS AND SERVICES
- ABROAD
