Top ups and Receivable

How do I check the receivable on my SIM card in Italy?

Wind Tre offers yous everal methods to check your receivable on your SIM card.

You can check your receivable in the personal area "Client Area" WINDTRE BUSINESS.

Or, if you live in Italy, you can call the 4242 from your phone and listen to the information of the recorded message. Finally, in the areas covered by WindTre you can dial *133# followed by SEND and see on the display your receivable both in voice calls and in internet data.

Call 1928 and follow the instructions of the prerecorded voice in order to receive a text with the information about your receivable, expiration date of your SIM card and the used traffic.

FAQs
The answers to Frequently Asked Questions

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TOP-UP AND BALANCE
TELEPHONE BILL
SETTINGS AND SERVICES
ABROAD

Remaining allowance

How can I check my prepaid SIM balance and remaining allowance in Italy?

SIM top-up

How can I top up my WINDTRE SIM?

Check option Bundle

How can I check my option bundle?

Bill Payment

How do I pay a bill?

Invoice Duplicate

How do I request a copy of my invoice?

Call list

How do I request a call list?

International Roaming

How do I enable International Roaming?

Calls from Abroad

How do I talk when I'm abroad?

Navigate while Abroad

How do I navigate while abroad?

Modem installation

I received the modem, how do I make the first connection?

ADSL Configuration

How do I make the ADSL online configuration?

ADSL Disconnection

How do I disconnect the ADSL?

Remaining balance

How do I check the balance remaining on my rechargeable SIM in Italy?

SIM top-up

How can I top up my WINDTRE SIM?

Check option Bundle

How can I check my option bundle?

Invoice Payment

How do I pay an invoice?

Invoice Duplicate

How do I request an invoice duplicate?

Call List