eSIM Support
everything you need to know
about the eSIM


What is the eSIM WINDTRE BUSINESS?
eSIM is a digital SIM that allows you to activate a mobile offer on your device without having to use a physical SIM. It is compatible with all WINDTRE BUSINESS tariff plans and can only be used with compatible devices. It performs the same functions as the removable SIM, allowing access to the WINDTRE network.
How to install an eSIM
Find out all the information about eSIM

Download eSIM on the device
How to download the eSIM on the device?

Downloadable with the eSIM
How many downloads can I make with the same eSIM?

Device malfunction
What to do in case of device malfunction if you have a spare device?

Apply for the eSIM
Who can apply for the eSIM? How can it be requested?

ESIM compatible devices
Which devices are compatible with eSIM?

What is the EID?
What is the EID?